It is not possible to treat quality only as a tool, method or process. The concepts of quality have  advanced since the first teachings by Deming and Juran. It has become more complex  and consists of an ensemble of management decisions that  define and personalize the organization, its products and its services. Felinto practices a management philosophy directed toward the application of quality in all its processes,  plans and goals, in its total effort to improve its interaction with customers, suppliers, collaborators and the society in general. The SIG – Sistema Integrado de Gestão (Integrated Management System) is working towards continuous improvement, in order to guarantee the stabilized growth of the organization. Learn more about the SIG following the updates on this link or contact us through the email: qualidade@felinto.com.br

Author: Alexandre Meneses
Integrated Management System